EDIT 20/02/09: Take a look at this blog post over at MajorNelson.com – An Xbox LIVE Gamertag is unrecoverable from the system only when the associated Windows Live ID has become dormant and the Gamertag has been deleted from all Xbox 360 consoles. Hopefully that should clear things up a bit, as this instance would be far less likely than what was first reported.
After reading the Xbox Live accounts hit by email expiry blunder via GamesIndustry.biz I thought it would be worth double checking what email account I had linked to my Gamertag. As I have a couple of Gamertags (one US the other Japanese) I juggle a couple of Hotmail and Gmail accounts, and wasn’t sure what one I was using.
A quick way to do this is:
- From any area of the Xbox Dashboard, select your gamer profile.
- Select Account Management.
- Select Windows Live ID.
This will display the email address in use. If it is an email address you don’t use regularly, which could therefore become inactive, the procedure to change the Windows Live ID associated with your Gamertag can be found here: http://www.xbox.com/en-AU/support/xbox360/live/account/accountswitch.htm Worth checking out.
ok, so, my windows live ID was hacked, and the girl who hacked it deleted the account. so, because the account was deleted, when i go into the xbox to the “change windows live ID” page, the password doesn’t work, even though i know i’m typing the right one. is there a way to get past this problem? i have a new email now that i’d like to add to my gamertag (dancingdead7x), but i can’t. so, yea, help please. email me here: j.snack@hotmail.com
When I go onto the site, “http://www.xbox.com/en AU/support/xbox360/live/account/accountswitch.htm”, it says that the url is typed incorrectly and has a page error, is anyone else getting this problem? and is this (other then ringing) the only way of switching emails for the accounts? Also does anyone know how to stop the membership by canceling the email from an account, I am trying to get an email from one account to the other, both accounts have emails, and when I try to change it always has “The windows live ID you’re trying to use is already associated with an Xbox Live, Games for Windows – Live, or Zune account. Please try another ID”. I have deleted the account from memory thinking it will delete the accounts membership along with leaving the email not in use but the email is still with the account.